There are three options that allow you to reset your PC. If you’ve tried just about everything else and your PC still isn't running well, resetting it might fix the problem.
Make sure you choose a FULL reset and not a quick one.
- Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started.
- Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
- Option 3: Select Start , then press and hold down the Shift key while you select the Power icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.
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